Frequently Asked Questions
Everything you need to know about your custom sports gear.
How long does it take to process a custom order?
Since each item is tailored to your specifications, production typically takes 7-10 business days before shipping. You will receive a tracking number as soon as your order leaves our facility.
Can I return a customized product?
Customized items are made specifically for you and cannot be returned or exchanged unless there is a manufacturing defect or an error on our part. Please double-check your design and sizing before placing an order.
What shipping methods do you offer?
We offer Standard, Expedited, and Overnight shipping options. Delivery times vary by location, but most domestic orders arrive within 3-5 business days after the production period.
How do I ensure I select the correct size?
We provide a detailed sizing chart on every product page. We recommend measuring a similar garment you already own and comparing it to our specifications to ensure the perfect fit for your game.
Do you offer bulk discounts for teams or leagues?
Yes, we offer special pricing for orders of 12 items or more. Please contact our sales team via the 'Bulk Orders' page to receive a custom quote for your organization.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout process.